Stephanie Brenges Nakamura
San Diego, California 92126
Cellular (619)793-7831
E-mail: stephanienakamura@hotmail.com
EDUCATION
University of Phoenix; San Diego, CA October 2008-Present
Master of Business Administration/Human Resources Candidate
University of Hawaii at Manoa; Honolulu, HI August 2005-December 2007
Bachelor of Science in the School of Travel Industry Management/
Emphasis in Hospitality
University of Hawaii at Kapio`lani Community College; Honolulu, HI August 2001-May 2005
Associates of Science Degree in Travel and Tourism
ADDITIONAL SKILLS
* Proficient computer skills in MS Office types 60 wpm, MS Word – Intermediate MS Excel – Intermediate MS Outlook – Intermediate, MS Power Point presentation - Intermediate; web access knowledge and research (Internet Explorer) - Intermediate and Internet skills – very internet savvy.
* Power point presentation
* General Office Equipment - High Volume Printers, Fax Machines, Scanners, Copiers and Shedders
* Postage mail equipment and Inner Office Intercom and multi – phones lines (6) and PBX.
* Certified in MARSEC Training.
* Familiar with Reservation Systems such as:
1. Apollo
2. Sabre
3. Fidelio
4. Seaware
5. Amadeus Reservations System.
EXPERIENCE
Office Team; San Diego, CA September 2009
Registration Clerk,Temporary Assignment (On-Call)
* Greet Exhibitors, Attendees, Speakers, Press and Manufacturers.
* Assist all Exhibitors, Attendees, Speakers, Press and Manufacturers in registration.
* Assist in preparing Expo Guide packages.
* Other duties as assigned.
Go Staff; San Diego, CA May 2009-June 2009
Party Pal Game Assistant (On-Call)
* Assist, supervise and operate Party Pal Games.
Office Team; San Diego, CA September 2008-December 2009
Receptionist,Temporary Assignment (On-Call)
* Greet clients.
* Prepare and schedule couriers and FedEx.
* Mail runs and distribution of incoming and outgoing USPS mail.
o Also, sort, pack and distribute incoming and outgoing packages;
+ Example: FedEx maintain reporting logs.
* Answer all phones calls and distribute them accordingly.
* Administrative tasks (copying, faxing, filing, and mailings)
Office Team; Honolulu, HI February 2008-May 2008
Data Entry, Accounting Department
· Input data entry into the company database.
· Operate high volume printers, copiers and fax machines.
· Post receipts into the company database.
· Other general clerical tasks as assigned.
UH Foundation; Honolulu, HI March 2007-December 2007
Student Assistant (Part-time while attending school)
* Provide administrative support to Foundation staff including the
Director and Assistant Director.
* Operate high volume printers, copiers and fax machines
* Input Data entry into the company database and filing.
* Other general clerical tasks as assigned.
Blue Hawaii the Show; Honolulu, HI January 2006-August 2006
Reservation Agent (Part-time while attending school)
· Answer all phone calls and distribute them accordingly.
* Utilize Web Reservation software to book reservations for guests.
* Promote show and menu to increase ticket sales.
* Manage showroom seating and escort guests.
Moiliili Community Center; Honolulu, HI March 2006- July 2006
Recreational Leader (Part-time while attending school)
* Ensure the well-being of 20-30 children ages six through eight years old.
* Provide stimulating activities for learning and growth.
* Responsible for maintaining a safe atmosphere.
Norwegian Cruise Lines; Honolulu, HI May 2005- November 2005
Guest Service Representative (Part-time while attending school)
* Assist in the preparation of welcome packets for guests.
* Insure that luggage pulls are delivered to their respective hotels.
* Order transportation to the vessel and inform guests of departure time(s).
* Book and sell shore excursions and land tours.
* Work with tour operators to insure proper service.
* Provide express check-in services.
Kapio`lani Community College; Honolulu, HI August 2004- August 2005
Student Assistant (Part-time while attending school)
· Answer all phone calls and distribute them accordingly.
* Assist in helping customers with U.S. Passport applications.
* Other general clerical tasks as assigned.
* Operated high volume printers, copiers and fax machines.
* Temporarily took over office manager responsibilities while department
Chair was away.
* Cash handling.
Regal Travel; Honolulu, Hawaii January 2004- May 2004
Intern (Part-time while attending school)
· Answer phone calls.
* Assist in arranging tours.
* Other general clerical tasks as assigned.
LEHNS Motel and Apartments; Koror, Palau April 1997- August 2001
Front Desk Clerk (Part-time while attending school)
· Responsible for opening and closing sales.
· Pay bills and assist Manager with payroll.
· Assist manager in running the Motel and Apartments.
· Assist with quarterly and employee tax preparation.
· Made sales deposits
ACTIVITIES
Hawaii Blood Drive, Honolulu, Hawaii October 2006
* Volunteer
TIM Night, Honolulu, Hawaii October 2006
* Involved in Organizing TIM Night
* Participated in fundraising events.
o Raised over $50,000.
* Event Planning
World Aids Day, Honolulu, Hawaii December 2006
· Volunteer
Hyatt Turkey’s To Go, Honolulu, Hawaii November 2003 & 2004
· Volunteer
Ho`okipa Night, Honolulu, Hawaii October 2003 & 2004
* Volunteer (Dishwasher)